1. Introduction

Welcome to Skills Hut Limited (“Skills Hut”, “we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website https://www.skillshutbd.com, our Learning Management System (LMS), mobile services, social media channels, and any related services (collectively, “Services”).

By accessing or using our Services, you agree to these Terms and our Privacy Policy (collectively, “the Agreement”). If you do not agree, please do not use our Services.

2. Who We Are

3. Eligibility

• Be at least 18 years old (or have legal guardian consent if under 18).
• Be capable of entering into legally binding agreements.
• Use our Services in compliance with these Terms and all applicable laws.

We may terminate or restrict access if we believe you have violated any provision of these Terms.

4. Accounts and Registration

To access certain features (e.g., courses, certifications), you must create an LMS account. You agree to:

• Provide accurate, complete, and current information.
• Keep your login credentials secure and confidential.
• Be responsible for all activities under your account.
• Accept that accounts may be suspended or deleted if false info is provided or Services are misused.

5. Courses and Access

• Course materials, videos, quizzes, and content are for personal learning purposes only.
• Each enrollment grants a non-transferable, limited license to access the purchased course.
• Sharing login credentials, course files, or recordings with others is strictly prohibited.
• Access duration varies (e.g., lifetime or fixed), as specified on the course page.

6. Intellectual Property Rights

All course content, text, graphics, videos, logos, and trademarks are the exclusive property of Skills Hut Limited or its content partners. You agree not to:

• Copy, reproduce, record, distribute, or resell any course material.
• Modify or reverse-engineer any LMS components.
• Use our brand assets or materials without written consent.

Violation may lead to suspension, legal action, or monetary damages.

7. Payments and Billing

8. Refund and Cancellation Policy

• Refunds are available only in accordance with our Refund Policy (published separately).
• Requests must be submitted within the specified period (usually 7–14 days after purchase) with valid reasons.
• Refunds will be processed through the original payment method.
• Course access will be revoked once a refund is issued.
• We may refuse refunds for completed or extensively accessed courses.

9. Promotions and Discounts

Promotional offers, vouchers, or coupons are subject to specific conditions. We may modify or terminate promotions without prior notice.

10. User Conduct

• Post or share unlawful, abusive, or defamatory content.
• Attempt to hack, disrupt, or interfere with our LMS or servers.
• Impersonate another person or misrepresent your affiliation.
• Distribute viruses, malware, or malicious code.
• Engage in plagiarism, academic dishonesty, or fraudulent certification.

We reserve the right to suspend or terminate your account for misconduct.

11. User Content and Submissions

• If you submit reviews, comments, or other materials, you grant Skills Hut Limited a non-exclusive, royalty-free, worldwide license to use, display, and promote that content.
• You represent that your submissions do not violate intellectual-property rights of any third party.
• We may remove any content at our discretion.

12. LMS Data and Progress Tracking

Our LMS tracks course progress, test scores, and certification status to improve learner experience, verify completion, and issue certificates.

Refer to our Privacy Policy for details on how we handle such data.

13. Certification

• Upon successful completion of a course (meeting required criteria), a digital certificate will be issued under your registered name.
• Certificates are for personal use and verification only; alteration or misuse is prohibited.

14. Third-Party Links and Tools

Our platform may contain links to third-party websites or tools (e.g., YouTube, Zoom, Facebook, Google Drive). We do not control or endorse these sites. Use of third-party tools is at your own risk and subject to their respective terms.

15. Termination of Service

We may suspend, restrict, or terminate access to our LMS or website if:

• You violate these Terms, laws, or policies.
• Your payment is fraudulent or disputed.
• Required maintenance or upgrades are in progress.

Upon termination, all licenses and access rights will immediately cease.

16. Limitation of Liability

• To the maximum extent permitted by law, Skills Hut Limited is not liable for indirect, incidental, special, or consequential damages.
• We are not liable for loss of data, profits, or business opportunities arising from use of our Services.

Our total liability shall not exceed the amount you paid for the specific course in question.

17. Disclaimers

• All courses and materials are provided on an “as-is” basis.
• We do not guarantee that your learning outcomes, career advancement, or certification will yield specific results.
• While we strive for accuracy, minor errors or typographical mistakes may occur.

18. Indemnification

You agree to indemnify, defend, and hold harmless Skills Hut Limited, its employees, directors, and partners from any claims arising out of your use of our Services or violation of these Terms.

19. Privacy

Your use of our Services is also governed by our Privacy Policy. Please review it carefully to understand how we collect and process your data.

20. Data Protection and Security

• We implement robust security measures to safeguard user data (including encryption and access control).
• However, we cannot guarantee absolute security against all cyber threats.
• Users are responsible for maintaining confidentiality of their login information.

21. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the People’s Republic of Bangladesh. Any dispute arising shall be subject to the exclusive jurisdiction of the courts of Dhaka.

22. Amendments to These Terms

We may revise these Terms from time to time to reflect changes in our Services, laws, or business operations. The updated version will be posted on our website with the latest date. Continued use after changes means you accept the revised Terms.

23. Contact Information